Terms and Conditions
Last Updated: 1 September 2025
1. Agreement to Terms
By accessing or using Lustre Commodity Trading Ltd’s website (“Site”) at https://lustretrading.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Site.
2. Company Information
Lustre Commodity Trading Ltd (“we,” “us,” or “our”) is a registered company operating from:
202 Street NW, Edmonton, Alberta T6M 0W6, Canada
For legal inquiries, contact: support@lustretrading.com
 3. Account Creation Rules
To create an account on our Site, you must:
- Be at least 18 years of age
- Provide accurate and complete information
- Maintain the security of your login credentials
- Notify us immediately of any unauthorized account activity
We reserve the right to suspend or terminate accounts that provide false information or violate these terms.
4. Prohibited Activities
You agree not to:
- Engage in fraudulent activities or transactions
- Attempt to bypass our Site’s security measures
- Use our products for any illegal purpose
- Resell our products without proper authorization
- Upload malicious content or viruses
- Harass our staff or other customers
5. Payment Terms
- All payments are due upon receipt of invoice
- Accepted payment methods: Credit Card, PayPal
- All transactions are processed in CAD Or USD
We use secure payment processors to handle all transactions
6. Shipping and Fulfillment
- All orders are fulfilled through 247 Fulfillment
- Shipping times may vary based on location and product availability
- Risk of loss passes to you upon delivery
- You are responsible for providing accurate shipping information
7. Returns and Refunds
- Return requests must be made within [number] days of delivery
- Products must be unopened and in original condition
- Perishable food items may have specific return restrictions
- Refunds will be processed to the original payment method
- Shipping costs are non-refundable
8. Product Information
- We make every effort to display product images accurately
- Product descriptions are provided for informational purposes
- We are not responsible for individual allergic reactions or dietary requirements
9. Intellectual Property
All content on this Site, including text, graphics, logos, and images, is the property of Lustre Commodity Trading Ltd and protected by copyright laws.
10. Limitation of Liability
Lustre Commodity Trading Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Alberta, Canada.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site.
13. Contact Information
For questions about these Terms, please Contact Us or send us email at support@lustretrading.com.